Last week, I introduced the idea of using wargaming techniques to look at chamber issues and called it chamber-gaming. The idea is to come up with a fictional scenario and then see how our current policies and relationships could solve those problems to determine if we have the right policies in place or if we […]

I’ve always been fascinated with the idea of wargaming. Not war itself mind you, but the concept of preparing for battle by creating scenarios that have not occurred in real life, and then playing out those scenarios using your real-life policies and relationships to see how these policies stand up to the rigor of the […]

And just like that, summer is half over. It always sneaks up on us a little bit, but by the time the school year ends, it’s mid-June, and even adults who don’t have school-age children feel a shift. More customers are coming in on odd hours due to summer schedules or PTO. Morning traffic patterns […]