Southwest Airlines
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PublishedMay 8, 2023
U.S. to propose new rules for airline cancellations, delays
The pledge continues a push by the Democratic administration to require airlines to improve customer service, and comes just weeks before the start of the peak summer travel season.
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PublishedApril 18, 2023
Southwest passengers face delays after nationwide grounding
The hold on departures was lifted by late morning but not before traffic at airports from Denver to New York City backed up.
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PublishedJanuary 27, 2023
Southwest executives defend technology, staffing, scheduling
The airline is facing a DOT inquiry for a holiday meltdown in which 16,700 flights were canceled and two-thirds of its operations shut down.