LONDON (AP) — Nationwide says human error caused more than 704,000 British debit card customers to have payments taken from their accounts twice.
The building society says debit card transactions made on July 24 were processed that day and again on July 25, affecting 704,426 accounts. It said the issue was identified Thursday and will be corrected overnight.
Nationwide apologized to customers and assured them any costs related to the error will be reimbursed in full.
Last month, a weeklong banking glitch delayed the posting of credits and debits to millions of customers with NatWest and Royal Bank of Scotland accounts.
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